Delete your Luke Coaching account

• Open the Luke Coaching app on iPhone or Android, or sign in on the web.
• Go to Profile → Delete account and confirm.
• If you want a copy of your data first, use Profile → Your data → Export my data before you delete.

Send a request through our contact page using the email address on your account, and start your message with “Delete my account”. We will confirm it’s you, then delete your account and data within 30 days.

• Straight away: your login, so nobody can sign in to your account.
• Within 30 days: your profile, onboarding and health screening answers, plan, workout logs, check-ins, measurements, progress photos, messages and your coach’s notes about you.
• Within 90 days after that: copies in our encrypted backups, which are deleted on a rolling 90-day cycle.

• Invoices and payment records, for six years, because UK tax law requires it. These are kept outside the app.
• A short record that you asked for deletion and when it was completed, with no health information, so we can show your request was handled.

You can delete individual progress photos in the app at any time. To have other specific information removed or corrected, use Profile → Your data → Correct information, or message Luke. Our Privacy Policy explains all your rights.